How buying from us works
Browse the catalogue — every stone shows
its tag price. When you find a stone you want, enquire or reserve it and we
confirm availability and issue an invoice. No payment happens on this
website and we never ask for, nor store, card details online.
Goods are dispatched once the invoice is settled.
Shipping
- Fully insured and tracked, signature on delivery, from
our premises in Australia.
- We ship Australia-wide and worldwide — we have been
exporting Australian opal since the 1960s and handle export paperwork
ourselves.
- Shipping and insurance costs are quoted on your invoice before you pay
— no surprises.
- International buyers are responsible for any import duties or taxes of
the destination country.
Returns — 7-day inspection
- Examine your stone for 7 days from delivery. If it is
not what you expected, contact us for a return authorisation.
- Return the stone in its original condition together with its certificate,
by insured, tracked post, and we refund the purchase price on receipt
and inspection.
- Return shipping is at the buyer's cost — unless the stone was
misdescribed by us, in which case we refund in full including
shipping both ways.
- Stones altered, set, recut or damaged after delivery cannot be returned.
Our authenticity guarantee
We are miners, not resellers. Every stone we sell is
natural Australian opal, and solid unless expressly
described otherwise — never synthetic, never dyed or treated.
Every stone carries its own certificate with a QR code
that links back to this site, so what you hold can always be verified
against what we published. If a stone ever proves to be other than as
described, we will refund it in full, including all shipping.
Questions
Email sales@christianos.com.au
or call +61 467 553 886 before
you buy — we would rather answer twenty questions than have one
disappointed buyer.